Weck Laboratories Receives the ACIL Seal of Excellence Award 2013

Oct 7

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10/7/2013 5:41 PM  RssIcon

The Washington, DC-based American Council of Independent Laboratories (ACIL) announced the 20 laboratories receiving the nationwide 2013 ACIL Seal of Excellence (SOE) Award at the ACIL Annual Meeting in Scottsdale, AZ.  Developed in 1996 to address the industry's quality issues and recognize those laboratories with exemplary quality performance, the SOE Program also provides laboratory data users with a mechanism to evaluate testing laboratories. Participants commit to ensuring data integrity, meeting customers' quality needs and setting performance standards for the testing laboratory industry. No other evaluation program ranks customer satisfaction with laboratory services and requires laboratory management to commit to a data integrity program.  As a recipient of the ACIL SOE, Weck Laboratories has demonstrated commitment to quality and customer service scoring above the average of all participants in Quality, Service, Expertise & Value.

 

To become an SOE participant, testing laboratories must distribute satisfaction surveys to customers and maintain proof of an annual ethics training program and an early detection system for questionable analytical practices, and submit a signed code of ethics.  Participants in 2013 demonstrated an average timeliness of 3.5 out of a possible 4.0 and an overall customer satisfaction score of 3.7 out of a possible 4.0.  For additional information, contact the Seal of Excellence Program Administrator at (302) 368-1211 or email mmoore@advancedsys.com

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